Our Promises

Housing associations across England have made a set of promises. Whether you are a tenant, a neighbour or a local partner, these commitments will shape what housing associations offer you.

 

For our neighbourhoods we will...

• put them at the heart of everything we do

• work to create a place for everyone

• be great partners in meeting local needs

• tell people about the work, time and money we invest

 

For our customers we will...

• make them our driving force

• listen, respond and engage them in our work

• offer them respect, choice and support

• do all we can to tackle poor behaviour and bad neighbours

 

To be excellent we will...

• always strive to improve

• change to meet the challenge of being iN

• be landlords, employers and partners of choice 

 

Which housing associations in your area have made the iN business for neighbourhoods promises?

Our Stories Inclusive domestic violence support Magna Housing provides a domestic violence advice service with a more personal approach which also caters for victims in abusive same sex relationships.

Useful Links Who has signed up? What are we doing in your region? Our promises How to use the logo